Atlanta, GA
404-668-1639
· Exceptional
organizational skills
· Highly analytical,
detail oriented and introspective
· Strong leadership and
interpersonal skills
· Proficient in Microsoft
Office, QuickBooks, Quicken, PeopleSoft, Webvantage, Blogspot
· Excellent in time management
and adaptation to change
· Ability to quickly adapt
to new software, programs and tasks with efficiency
· Proficient in
multitasking and collaborate with
efficiency
· Over ten years of
impeccable customer service
· Educated in resource
development strategies for non-profit organizations
· Possess team building
and mediation skills
· Demonstrated ability to
budget, handle financial transactions, accounting and payroll duties for any
non-profit organizations
Aug 2011 - present
Operations Assistant
Provide
friendly, courteous and excellent customer service to internal and external
clients, book travel for agency and client needs, provide support for all
departments as needed, submit expense reports, manage office phone system,
interact with all vendors, oversee ship, order and maintain office supplies,
coordinate master calendar and facilitate company functions, provide
administrative support to Finance, Operations and Human Resources departments,
greet guests/clients, research and recommend improvement for interoffice
policies and practices, IT liaison, oversee office presentation, and additional
variety of ad hoc requests, provide innovation filter, systems change agent,
June 2010 – Aug 2011
Membership/Sales Associate
Provide
friendly, courteous and excellent customer service to members and associates while
assisting the branch in achieving and exceeding monthly sales and retention
goals; responsible for front desk procedures, closing facility, assisting with
program registrations, membership sales, and supporting with general office
duties; assist with special events, fundraising and promotional events; interact
with diverse individuals by providing excellent communication skills; address difficult
member situations and conflicts in a professional and courteous manner; multi
task and meet deadlines in a fast paced environment to hit monthly targeted
goals.
June 2010 – Dec 2010
Account Specialist
Managed general office; provided staffing
services for accounts as necessary; communicated with customers pertaining to
their staffing needs; assisted in defining job requirements and other pertinent
details required to effectively fill the job orders; screened, interviewed,
administered appropriate tests;, reviewed test scores and employment history; verified
references and evaluated applicants to determine qualifications and suitability
for assignments; extended conditional
job offers; dispatched employees; provided job assignment information,
including explanations of full job description, term of assignment and pay rate;
maintained paperwork and documentation; scheduled drug testing; changed or
terminated assignments when warranted; promoted client satisfaction and reinforced
and maintained good customer relations and praised for efficiency in supporting
the complete office.
Feb. 2009 – June 2010
Adm. Asst. to Dir. of Admissions
Responsible for
processing admissions database entries - entry of new student intakes, tracking
of application documents, enrollment documents, etc.; accountable for
generation admission communication; maintained stock of admissions packets; managed
admission office when Director of Admissions was off-site; assisted Admissions
Director with processing and documenting of
incoming international students. In addition, provided administrative
and project management support to the Vice-President of Student Retention and
Enrollment. Support and project assistance included: planning and facilitation
of student banquet, senior brunch, campus housing meetings and orientation; the
proctoring of graduate exams; periodical support of bookstore (ordering, sales,
inventory and accounts payable via QuickBooks/POS)
Entrepreneurial
Got
Hair? Inc. and Infinite Possibilities Int’l, Atlanta, GA
Dec.
2001 – June 2009
Entrepreneur /Cosmetologist
Primary functions were maintaining
customer profiles with a computer-generated database; maintaining financial
records through QuickBooks and assessing all customer records; managed concerns and
complaints; calculated budget and future projections; managed receivables and
payables and completed annual financial assessments. Basic Cosmetology duties
included coif rejuvenation while demanding and maintaining excellent cleanliness
and sanitation throughout the workspace.
Volunteer
Sept. 2009 – present
Volunteer Coordinator
Develop and maintain relationships with
volunteers, coaches and staff; maintain and establish ongoing
communication between parents, coaches and staff; responsible for ensuring all
positions are filled to ensure swim meets
operate efficiently and in a suitable manner; promote prompt payment of swim dues;
coordinate end of season banquet; commended for my efforts and have become the
role model for all volunteer programs.
Salt
of the Earth Young Adult Ministry, Atlanta, GA
Nov.
2004 –Aug. 2008
Co-Founder
and Treasurer
Salt of the Earth was the young
adult ministry for a local church that was focused on meeting the needs of
local urban youth and young adults. While apart of this ministry I served as
the treasurer; managed all financial transactions, organized budgets for
fundraising projects, organized monthly, quarterly, and yearly financial
reports, utilized Microsoft Office to maintain clear and concise ledgers for
ministry all engagements. Also while attending the church I served with the
finance committee and was the co-director of the mime ministry.
Full Sail University, Orlando, FL
Entertainment Business Masters of Science
June 2013
BeulahHeights University, Atlanta, GA
BS in Community and International Economic Development
May
2011
Deans List, SGA President
AtlantaTechnical College, Atlanta, GA

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